Accessibility statement for documents published on Bury Council Traded Services website
This accessibility statement applies to documents published by Bury Council on the Traded Services website. It does not cover content published as HTML web pages as these are covered by our main Traded Services accessibility statement.
Using our documents
Bury Council publishes documents in a range of formats, mainly PDF, but sometimes Excel, CSV, Word, etc.
We want as many people as possible to be able to use those documents. For example, when we produce a document we make sure to:
- provide an HTML text webpage option where possible
- tag headings and other parts of the document properly, so screen readers can understand the page structure
- make sure we include alt text alongside non-decorative images, so people who cannot see them understand what they're there for
- avoid using tables, except when we're presenting data
- write in plain English (wherever possible)
How accessible our documents are
New documents we publish and documents you need to download or fill in to access one of the services we provide should be fully accessible.
However, we know that some of our older documents (published before 23 September 2018) are not accessible. For example, some of them:
- are not tagged up properly - for example, they do not contain proper headings
- are difficult to read because of contrast issues
- are not written in plain English
We don't currently have plans to make these documents accessible (unless they become due for review), but if you need to access information in one of these documents, please contact us and ask for an alternative format.
What to do if you cannot use one of our documents
If you need a document we've published in a different format, please contact the department or section responsible for the document, stating your contact details and the name of the document you cannot use.
Contact details for the responsible service area are usually found on each content web page.
Reporting accessibility problems with one of our documents
We're always looking to improve the accessibility of our documents. If you find any problems not listed on this page or you think we're not meeting accessibility requirements, contact us.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about the accessibility of our documents
Bury Council is committed to making our documents accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
The documents Bury Council publishes are partially compliant with the Web Content Accessibility Guidelines version 2.1 (AA standard), due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Non compliance with the accessibility regulations
Some of our documents are not properly tagged, or do not use accessible headings or structures. This means that they do not meet the success criteria for navigation set out in standard 1.3.1 of the Web Content Accessibility Guidelines version 2.1 (AA standard).
We are tagging and adding accessible headings and structures in all documents produced after 23 September 2018, as they come up for review. We aim to complete this as soon as we can.
When we publish new documents we'll make sure our use of tagging, headings and content structures meets accessibility standards.
Some of our documents (including some produced before 23 September 2018) are essential to providing our services. For example, we may still have some PDFs with information on how users can access our services that are not accessible. We are fixing these or replacing them with accessible HTML pages as soon as we can.
Any new PDF or Word documents we publish will usually be compliant with the accessibility regulations.
Some documents that are supplied to us by other organisations may not be edited to make them accessible.
Content that's not within the scope of the accessibility regulations
Some of our documents produced before 23 September 2018 are not properly tagged, or do not use accessible headings or structures. This means that they do not meet the success criteria for navigation set out in standard 2.4.6 of the Web Content Accessibility Guidelines version 2.1 (AA standard).
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.
How we tested our documents
We regularly check a sample of our documents. These checks are carried out by staff who have web editing responsibilities, as web pages or individual documents come up for review.
What we're doing to improve accessibility
We're improving accessibility by carrying out accessibility checks on all our new documents. Our web content pages are reviewed periodically and any PDFs linked to those pages are checked also. An assessment is made on whether the documents meet accessibility requirements, taking into account the importance of the information contained within the document.
This page was prepared on 11 June 2021. It will be updated at least once every six months.