Accessibility statement for Traded Services website
This website is run by Bury Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 200% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader, for example, the latest versions of JAWS, VoiceOver, Narrator etc., some of which are free (such as NVDA)
- view most of the website on mobile devices without you having to scroll from side to side
We've also made the website text as simple as possible to understand.
Ability Net has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, then please contact the section whose details appear on the page you require information about.
We'll consider your request and get back to you in 5 working days.
Reporting accessibility problems with this website
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us using the contact details shown on this page.
It would be helpful if you include the following:
- the URL(s)(web address) of the page(s) that you are having difficulties with
- the nature of your disability, if any
- a description of the problem
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Contact details are available on most pages. These contact details change, depending on which page you are on.
Technical information about this website's accessibility
Bury Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non accessible for the following reasons.
Non compliance with the accessibility regulations
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages or online forms.
Any new PDFs or Word documents we publish will usually be compliant with the accessibility regulations but there are some exceptions to this (which may only be partially compliant):
- very complex PDFs which are non-essential for accessing our services
Any documents that are supplied to us by other organisations will not be edited to make them accessible.
Content that is not within the scope of the accessibility regulations
PDFs and other documents
Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they're accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.
How we tested this website
We also test:
- all new page templates that we introduce
- online forms
- all new PDFs
This statement was prepared on 6 November 2020. It was last updated on 6 November 2020.