Accessibility

Accessibility statement for Traded Services website

This statement applies to content published on the Traded Services website. It does not apply to content on other Bury Council websites (for example, our main Bury Council website etc., as these sites will have their own accessibility statements).

This website is run by Bury Council. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

zoom in up to 200% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader, for example, the latest versions of JAWS, VoiceOver, Narrator etc., some of which are free (such as NVDA)
view most of the website on mobile devices without you having to scroll from side to side

We've also made the website text as simple as possible to understand.

My Computer My Way (AbilityNet) has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

most older PDF documents are not fully accessible to screen reader software

Feedback and contact information

Contact details are available on most content pages on this site. These contact details change, depending on which web page you are on.

If you need information on this website in a different format like accessible PDF documents, large print, easy read, or audio recording, then please contact the section whose details appear on the page you require information about. We'll consider your request and get back to you in 5 working days.

In your message, include:

the web address (URL) of the content
the nature of your disability, if any
a description of the problem
your email address and name
the format you need - for example, plain text, large print, audio CD etc.

You can also view the Accessibility statement for documents published on this Bury Council Traded Services website to report any problems or request documents in an alternative format.

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we're not meeting the accessibility requirements, contact us using the contact details on this page.

Enforcement procedure

If you contact us with a complaint and you're not happy with our response, contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

Technical information about this website's accessibility

Bury Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non accessible for the following reasons.

PDFs and non-HTML documents

Some documents are not accessible in a number of ways including missing document structure and tagged headings.

View the Accessibility statement for documents published on this Bury Council Traded Services website to report any problems or request documents in an alternative format.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Non-HTML documents published before September 2018 do not need to be accessible - unless users need them to use a service. View the Accessibility statement for documents published on this Bury Council Traded Services website to report any problems or request documents in an alternative format.

How we tested this website

We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible this website is.

This website was last fully tested in 2018. We test sample pages at regular intervals using accessiblity tools such as Wave - Web AIM web accessibility evaluation tool, Accessibility Insights etc.

We also test:

all new page templates that we introduce
online forms
all new PDFs